Frequently Asked Questions
We’re here to help you with anything regarding your gut health, but to make it easier for you here’s some of our gut health FAQ’s. But if you’ve got another question for us don’t be afraid to get in touch, we’re always here to help with gut health.
Can my consultant refer me to the Functional Gut Clinic?
Yes, we accept referrals for diagnostics tests from gastroenterologists, surgeons, dieticians etc.
Are the tests you offer covered by insurance companies?
We are fee-assured by all the major private health insurance companies. If you are referred for a test, we will need the name of your insurance company, your membership number and your pre-authorisation number. We will bill your insurance company directly.
What is the referral process?
Once we receive a referral from your consultant, dietician, or yourself, one of our clinicians or GI physiologists will triage it. The referral is then passed to our admin team, who will contact you via email or telephone to arrange either the delivery of a postal kit or an in-clinic appointment.
Can I refer myself for a test?
We accept self-referrals for our breath testing. We do not accept self-referrals for all other testing. However, if you would like to have a consultation with a gastroenterologist, we can organise this for you. They will then be able to decide whether diagnostic testing is required and if so, will refer you to us.
Do the breath testing kits have an expiry date?
The breath test kits come with a substrate inside: Lactulose, Glucose, Lactose, or Fructose. The only component in the kit that can expire is the substrate, which typically has an expiry date of around 18 months. You can order the kit and have it delivered in advance before you plan to complete the test. However, once the test is complete, please make sure to send it back within 7 days.
Where is the Functional Gut Clinic?
We have three clinics – one in London, one in Manchester and one in Cambridge. Our London clinic is in Upper Wimpole Street, just off Harley Street. Our clinic in Manchester is on Deansgate and our Cambridge clinic can be found on Bateman street.
Do you offer tests for under 18’s?
Yes, we offer tests for under 18’s.
Can I pay for a test myself?
Yes, we accept all major credit cards or cash. If you are attending a clinic appointment, we will take payment on the day via our card machine or WorldPay online.
Can I get a consultation with the Functional Gut Clinic?
We are diagnostic testing clinic so you cannot have a consultation directly with us. However, if you would like to have a consultation with a gastroenterologist, we can arrange this for you. They will be able to decide whether diagnostic testing is required and if so, will refer you to us.
What is the nearest tube station for the London Clinic?
The nearest tubes stations are Regent’s Park and Baker Street.
How long will it take to get my results?
We aim to send out all results within five working days of completion of your test. If you have done a postal breath test, this will be five working days from receipt of the test at our lab.
Can I bring anyone with me to my appointment?
You are welcome to bring someone along for support if you would like. However, please be aware we have very limited space and we cannot allow babies or children in the clinic.
Is there on-site parking?
Unfortunately, we do not have parking available at the clinic. However, there are pay-and-display car parks close to all our clinic locations.