Website Privacy Policy

Privacy Policy

The Functional Gut Clinic (“we”, “our” or “us”) operates thefunctionalgutclinic.com website (hereinafter referred to as the “Service”).

This policy (together with our Terms of Use and any other documents referred on it) informs you on the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.  Please read the following carefully to understand our views and practices relating to your personal data.

We use your data to provide and improve the Service.  By using the Service, you agree to the collection and use of information in accordance with this policy.  Unless otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms and Conditions accessible from thefunctionalgutclinic.com.

1. Definitions

• “Service” is thefunctionalgutclinic.com website operated by The Functional Gut Clinic.
• “Personal Data” means data about a living individual who can be identified from those data or from those and other information either in our possession or likely to come into our possession.
• “Usage Data” is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• “Cookies” are small files stored on your device (computer or mobile device).
• “Data Controller” means the natural or legal person who (either alone or jointly in common with other persons) determines the purposes for which and the manner in which any personal information is processed or is to be processed. For the purpose of this Privacy Policy, we are the Data Controller for your Personal Data.
• “Data Processors” (or “Service Provider”) means any natural or legal person who processes data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data.
• “Data Subject” (or “User”) is any living individual who is using our Service and is the subject of Personal Data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1       Types of Data Collected

2.11     Personal Data

We may ask you to provide us with certain personally identifiable information that can be used to  contact or identify you (“Personal Data”).  Personally, identifiable information may include, but is not limited to:

2.12     Usage Information

We may also collect information on how the Service is accessed and used (“Usage Data”).  This Usage Data may include information such as your computer’s internet protocol address (IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on any pages, unique device identifiers and other diagnostic data.

2.13     Tracking and Cookies Data

We use cookies and similar technologies to track the activity on our Service and we hold certain information.  Cookies are files with a small amount of data which may include an anonymous unique identifier.  Cookies are sent to your browser from a website and stored on your device.  Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.  You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some elements of our Service.

Examples of cookies we use:

• Session cookies to operate our Service
• Preference cookies to remember your preferences and various settings
• Security cookies for security purposes

3. Use of Data

The Functional Gut Clinic used the collected information for various purposes to:

• Provide and maintain our Service.
• Notify you about changes to our Service.
• Allow you to participate in interactive features of our Service when you choose to do so.
• Provide customer support.
• Gather analysis or valuable information so that we can improve our Service.
• Monitor the usage of our Service.
• Detect, prevent and address technical issues.

4. Legal Basis for Processing Personal Data Under The General Data Protection Regulation (GDPR)

The Functional Gut Clinic’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.  The Functional Gut Clinic may process your Personal Data because:

• We need to perform a contract with you.
• You have given use permission to do so.
• The processing is in our legitimate interests and it is not overridden by your rights.
• To comply with the law.

5. Retention of Data

The Functional Gut Clinic will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with out legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

The Functional Gut Clinic will also retain Usage Data for internal analysis purposes.  Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

6. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Functional Gut Clinic will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data.

7. Disclosure of Data

7.1       Business Transaction

If The Functional Gut Clinic is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.  We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

7.2       Disclosure for Law Enforcement

Under certain circumstances, The Functional Gut Clinic may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g.  a court or a government agency).

7.3       Legal Requirements

The Functional Gut Clinic may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of The Functional Gut Clinic.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

8. Security of Data

The security of your data is important to use but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals under the California Online Protection Act (CaIOPPA)

Do Not Track is a preference you can set in your web browser to inform websites that do not want to be tracked. You can enable or disable Do Not Track by the preferences or settings page of your web browser.

Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you will have certain data protection rights.  The Functional Gut Clinic aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.  If you wish to be informed about what Personal Data, we hold about you and if you want to be removed from our systems, please contact us.  In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section.  If you are unable to perform these actions yourself, please contact us to assist you.
• The right to rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right to restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have right to be provided with a copy of the information we have on you in a structure, machine-readable and commonly used format.
• The right to withdraw consent.

You also have the right to withdraw your consent at any where The Functional Gut  Clinic relied on your consent to process your Personal Data.  Please note we may ask you to verify your identify before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.  For more information, please contact your local data protection authority in the European Economic Area (EEA).

9. Service Providers

We may employ third-party companies and individuals (“Service Provider(s)” to facilitate our Service, provide the Service on our behalf, perform Service-related activities or assist us in analysing how our Service is used.  These Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9.1       Analytics Providers

We may use third-party Service Providers to monitor and analyse the use of our Service.

• Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service.  This data is shared with other Google services.  Google may use the collected data to contextualise and personalise the ads of its own advertising network.  You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.  This add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.  For more information on the privacy practices of Google, please visit the Google Privacy and Terms webpage https://policies.google.com/privacy?hl=en.
• Statcounter is a web traffic analysis tool. You can read the Privacy Policy for Statcounter on their webpage https://statcounter.com/about/legal.

10. Links To Other Sites

Our Service may contain links to other sites that are not operated by us.  If you click a third-party link, you will be directed to that third party’s website.  We strongly advise you to review the Privacy Policy of every site you visit.  We have not control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

11. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).  We do not knowingly collect personally identifiable information from anyone under the age of 18.  If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

We will notify you of any changes by posting the new Privacy Policy on our Service.   We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.  Changes to this Privacy Policy are effective when they are posted on the Service.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing admin@thefunctionalgutclinic.com.